The answers to all of your questions.

POLICIES AND FAQ

 

POLICIES

CANCELLATIONS
If you booked a seat in one of our public classes and need to reschedule or cancel your reservation, please notify us at least 24 hours prior to the day of the class date. This will give us an opportunity to fill your spot. No shows will not receive refunds, this includes any discount or coupon options. Please remember, when you do not show up, we lose out on other potential customers, the supplies we put out before class and additional staff costs.

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Private Parties are required to give a cancellation notice no later than 7 days prior to the party date in order to receive the deposit back. If you are a guest of a party and need to cancel, 24 hour notice is required to receive a refund. No shows will not receive refunds.

WHAT'S INCLUDED?
This varies depending on your party type. All painting classes include all of the materials you’ll need to paint, including an apron to protect your clothes and a canvas to take home at the end of the night. Different parties may include additional items. Visit our Private Parties page for additional info or give us a call.

ALCOHOL
Loaded Brushes is a BYOB establishment. We do not sell any alcohol. We want everyone to have a good time, and we ask that you drink responsibly. Please remember to be kind, courteous and respectful. Not everyone will be drinking alcohol and we want everyone to enjoy themselves. We have bottled water and canned drinks available for purchase as mixers or an alternative to alcohol. We will help you contact a cab, friends, family, Uber for any one that needs a ride home.

** It is against the law to consume alcoholic beverages if you are under the age of 21. Please note that consumption of alcohol is at the sole discretion of the individual and Loaded Brushes does not take responsibility or claim liability for any action for any individual who is under the influence of alcohol before, during or after participation in any of our events.

DAMAGED PROPERTY
Loaded Brushes is not responsible for any damage that may happen to your personal property. This is an art studio, there is paint everywhere! Please wear comfortable clothes that you do not mind getting permanently stained. We use acrylic paint and it will not come out of your clothes. We have aprons, but they do not cover everything. We suggest keeping your purses/handbags away from your painting station. You can stash them around the drink/snack tables, but your best bet is to leave those big, expensive, fabulous bags at home. We are not liable for any lost or stolen items.

PERSONAL INJURY
Loaded Brushes is not responsible for any accident or injury to you inside or outside of the studio. Please drink responsibly! You and your guests are solely responsible for any accident/injury that is cause by the consumption of alcohol. Inside or out of the studio.

Frequently Asked Questions

HOW DO I BOOK A CLASS?

To reserve a seat for one of our public events, you can book online. Go to our calendar page here, find the event you would like to attend, click "BOOK NOW" and complete the booking form. Your reservation isn't complete until you have submitted your payment. We accept all major credit cards and Paypal. If you have any trouble booking, give us a call at 682-231-3450 and we can get you booked over the phone. Please note, due to limited seating, we can not guarantee you a seat unless you are booked and paid for.



IS YOUR STUDIO HANDICAP ACCESSIBLE?

Yes — please let us know ahead of time so we can accommodate you. When making a reservation, please add a note to the “special request” section of the booking form.



CAN I BRING THE KIDDOS?

Yes! .. but not to our evening classes. Our evening classes are for ages 18+. We do have family friendly classes on Saturday afternoons and on Sundays. Age restrictions are noted in each class description on our calendar. Recommended age is 8+ depending on the painting. Check out our calendar for available days and times. We are also happy to host kid's parties. Birthdays, Girl Scouts, Sports Teams etc. Visit our private party page or contact us for more details. All of our evening painting classes are for adults only. All kids classes and parties must end by 6pm. Our 7pm times are reserved for adults only. Please remember, for some of our guest, this is a rare night out - away from the kids. We want all of our guests to enjoy their date night or just a fun night out with adults We do not allow babies or children under the age of 18 to attend our adult classes.



HOW CAN I BE SURE OUR GROUP SITS TOGETHER IN A CLASS?

If you are meeting friends, but booking separately, be sure to let us know who you are meeting. Just provide the name(s) of people you are meeting in the “Meeting Friends?” section of the booking form. This way we know you are all together and can seat you all together. We do set up our seating according to our bookings before class. If we do not know who you are meeting, we will not know to seat you together.



WHAT ARE YOUR HOURS?

Our hours are flexible depending on our bookings. We host private events any day of the week! We start as early as 10am or as late as 7pm. Our public classes do have a regular time schedule but depending on bookings, we may open late or close early. Please remember we are a family owned business. If we do not have bookings, our studio may not be open or we may have a private event that has affected our public class schedule or our class may be sold out. Feel free to call if you are planning to come the day of a class. Typical Public Class Hours: Wednesday: 3pm - 9pm Thursday: 3pm - 9pm Friday: 5pm - 9pm Saturday: Noon - 9pm Sunday: Noon - 5pm We also offer additional hours and class times during Spring Break, Valentine's Day and Mother's Day. We are closed for Thanksgiving and Christmas. See our booking calendar for available times.



CAN I BOOK NOW AND PAY LATER?

During this time of COVID-19, we do require everyone to pay at the time of booking. We are currently opperating at about 30% capacity to allow for social distancing. This means our classes are much more likely to sell out. With very limited seating, we can only guarantee you a seat once it is paid for. We also ask that you book ahead of time so we know how many painters we will have for class. This lets us know how many instructors we need and set up for our classes before you arrive.



DO YOU HAVE CUPS OR CORKSCREWS?

Yes, we have plastic wine cups, bottle openers and cork screws available for use during class. We also have a small ice machine available for making drinks but not enough to fill an ice bucket or cooler. You are welcome to bring your own cooler to class. Please make sure your cooler or ice bag is leak proof.



WHAT IS OPEN PAINT AND HOW DOES IT WORK?

During our open paint sessions, you choose any one of our 2 hour paintings from our gallery and our instructors are there to guide you step-by-step. For guided instructions, paintings must be from our Loaded Brushes gallery. You get two hours from your scheduled time to paint. *Helpful Tip: Check out our gallery ahead of time to pick a painting so you already know when you arrive. Adding your painting choices to your booking form (or email or text us) will give us the chance to set up your chosen painting and supplies before you arrive. This will give you more time to paint. Highly recommended for large groups! www.getloadedbrushes.com/gallery This is also a time for artist to come in and create their own original works of art. We provide the supplies and studio space. If you have any special requests or need more than two hours, contact us for more info and additional pricing.



CAN I DO A PAINT POUR OR PET PORTRAIT DURING YOUR OPEN PAINT SESSIONS?

PAINT POURS Unfortunately, we can not do paint pouring during our open paint sessions. The set up and process takes up a lot more room than regular paintings, makes a big mess and needs to sit for 24 hours to dry. We do add flow art classes, both regular and blacklight, to our public class calendar. Feel free to contact us to let us know you are interested and we can update you when our next class will be. You can also book a paint pour (or flow art) as a private party. PAINT YOUR PET Yes! You can now paint your pet's portrait during our Wednesday, Thursday and Sunday open paint sessions. Check out our booking calendar for available times. Please remember there is an additional cost. Pet portraits are $50 per pet. We sketch your pet's portrait ahead of time and you will get 3 hours to paint. Fridays and Saturdays are not included due to time restraints.



Private Party FAQs

HOW DO I BOOK A PARTY?

First, we want to be sure your date and time is available. You can call us, email or fill out our "Party Request Form". Let us know your date, time, number of guests you are expecting and type of celebration. The more info we know, the better we can help! Once we have made sure your date/time is available we can book your event. We do require a $100 deposit to secure your time and date. We will get your contact info and payment, then add you to our calendar of events. If your guests are paying for themselves, we will provide a link where they can RSVP and book their seat.



DO I GET MY DEPOSIT BACK?

Yes, your deposit is refunded after your party as long as you have met our refund requirements. You must meet the minimum number of guests, stay within your scheduled party time, there is no excessive clean up needed and no damage is done. If your party runs over the scheduled time, there will be a charge of $50 for the first 30 mins, $100 for an hour taken from the deposit. Please ask your guests to arrive at least 15 minutes before your party is scheduled to start. This helps us start your party on time and stay on schedule.



WHAT IF MY GUESTS ARE LATE?

Please ask your guests to arrive at least 15 minutes before your party is scheduled to start. This helps us start your party on time and stay on schedule. We must start all parties no later than 15 minutes after your scheduled start time. Late guests are still welcome, we will do our best to catch them up but we can not guarantee they will have time to finish their paintings. You are welcome to arrive 30 minutes early to set up food/drinks and decorate. Your guests are welcomed to arrive any time within that 30 minute window as well. Our paintings and parties are designed to give you and your guests time to eat, drink, paint and celebrate within the scheduled two hours. If your party runs over the scheduled time, there will be a charge of $50 for the first 30 mins, $100 for an hour taken from the deposit. If there is another party scheduled after yours, we must end on time.



IF WE START LATE, CAN WE END LATE?

No. Our parties must stay on schedule. We often have parties scheduled throughout the day. We only have a 30 minute window to clean up after your party is scheduled to end before the next party host arrives to set up for their party. If there is no party after yours, we still must end on time. Our staff is scheduled according to our parties. Please remember we are a family owned business and our parties are priced to cover staff and expenses for a two hour time frame. We do offer additional party time for an additional fee. $75 for 1 additional hour and $50 for each hour after. If your party runs over the scheduled time, there will be a charge of $50 for the first 30 mins, $100 for an hour taken from the deposit in order to cover the additional overhead costs.



WHEN DO YOU HOST PRIVATE EVENTS?

We host private events 7 days a week! We start as early as 10am or as late as 7pm. Party Time Slots: 10am - Noon 1pm - 3pm 4pm - 6pm 7pm - 9pm Latest time for kids parties is 4pm - 6pm. After 6pm, our studio is for ages 18+ only. Call, email or fill out our booking request form to check availability and pricing.



IS THERE A DISCOUNT FOR KIDS?

We do offer a discounted price of $29 per painter for kids parties with our 12"x12" canvas option. Our smaller 12"x12" canvases are recommended for our younger guests and/or if you want more non-painting time for cake and presents. Kids party times start at 10am, all are 2 hour time frames, last time slot for kids is 4pm (party must be wrapped by 6pm) Our standard 16"x20" canvases are priced at $35 per painter. Paint pouring and other specialty parties have different price points and not included with the $29 discounted price. Prices are determined by supply cost (canvas size and amount of paint supplies needed).



CAN I BOOK THE PARTY ROOM FOR A SMALL GROUP?

Yes! Our party room is amazing and great for a more intimate party. Maybe you want a fabulous party for two. Our private party room for is available for 2 hours for $350. This covers paint supplies, Instructor, all of our standard party details for up to 10 guests.